Customer reviews of BMW & Mini Direct

By charity C on 08 November 2020 | Verified purchase

Great service. Perfect condition car, very pleased. Highly recommend.

Reply from BMW & Mini Direct on 09/11/20

Hi Charity, It was a pleasure helping you find your perfect Mini, and I hope you have many miles of happy Mini Motoring in your new car

By VERITY B on 31 October 2020 | Verified purchase

Amazing service, excellent car, would definitely recommend

Reply from BMW & Mini Direct on 31/10/20

Hi Verity. Thank you for your kind review. We were happy to help you find the perfect Mini. Hope you enjoy it Stay Safe

By mark B on 30 October 2020 | Verified purchase

Absolutely first class service- above and beyond! Put deposit on BMW which through no fault of dealer was delayed. They lent us a car in meantime and when our car arrived did every last little job in it before delivery. Would absolutely recommend this dealer!

Reply from BMW & Mini Direct on 30/10/20

Hi Mark, thanks for the kind review. It was a pleasure to look after you both , and hank you for your patience in waiting for the car

By CLAIRE B on 22 October 2020 | Verified purchase

First time I've bought a second hand car and it was such an easy experience. Even better was that I could show I was excited and wasn't made to feel stupid! I highly recommend Mini Direct - thank you!

Reply from BMW & Mini Direct on 23/10/20

Hi Claire, Thank you for your kind review, it was a pleasure looking after you, and we love it when our customers are as excited as us about Mini's. Enjoy your lovely new Cooper, and we hope to see you soon

By KAREN T on 04 October 2020 | Verified purchase

Fabulous cars, fabulously simple to deal with, so thrilled with my new car, hardest part was choosing out of all the great stock minis !

Reply from BMW & Mini Direct on 04/10/20

Thanks for the lovely review Karen, We are so please that we could help you pick out your perfect Mini and wish you many happy miles of Mini Fun !!!

By MARK C on 01 October 2020 | Verified purchase

Amazing service...amazing staff. Would highly recomend this fantasic company.. Quick..easy...no hassles.

Reply from BMW & Mini Direct on 01/10/20

Thanks for your kind comments Mark, We hope you enjoy driving your lovely new BMW 120 M sport

By Jaskaran D on 28 September 2020 | Verified purchase

Excellent personal attention and honest advice. This was the first time I was purchasing a car by myself for my son. After ringing and visiting other dealers I knew I would only buy the mini from BMW & Mini Direct in Worcester. Rupert was lovely to speak to and when Steve helped us make the right choice without any pressure. He listened to our requirements and gave honest advice when asked. He went out of his way to ensure we were happy with our purchase. Would not hesitate to recommend them. Enjoyed the experience so much and would only consider buying a mini from them.

Reply from BMW & Mini Direct on 28/09/20

Thank you for your lovely review. I can honestly say what a pleasure it was looking after you both and helping you get the perfect Mini. If there is anything you need you know where we are ..... oh and the eclairs were awesome :)

By aimee K on 18 September 2020 | Verified purchase

Really helpful car dealership, with friendly staff and a great range of cars too choose from.

Reply from BMW & Mini Direct on 19/09/20

Hi Aimee, Thank you again for buying your lovely Mini Cooper from us, and thank you for your kind review. Keep enjoying the Mini & we hope to see you soon

By JENNIE M on 12 September 2020 | Verified purchase

Great service & really straightforward to do business with which I appreciated a lot. Very pleased with my Series 1 purchase! Thanks very much Mini Direct. Can certainly recommend them wholeheartedly.

Reply from BMW & Mini Direct on 12/09/20

Thank you for the kind review Jennie, It was certainly a pleasure to help you find the perfect 1 series, and we are really pleased that you love it.

By EMMA W on 11 September 2020 | Verified purchase

The person we dealt with was amazing. He made the process really easy and simple. The car was exactly how it was stated online and we got everything sorted so quick. I would recommend them to anyone!!

Reply from BMW & Mini Direct on 12/09/20

Hi Emma, Thank you so much for the kind review. I must say it was a pleasure looking after you and helping you get your perfect Mini Cooper