Customer reviews of BMW & Mini Direct

By Neil L on 14 January 2018 | Verified purchase

Dealt with both owners who were both professional approachable and forthcoming with answers during all stages of the purchase. Would totally recommend them. Only concern was car came with only one key, bit disappointing.

By Sarah S on 10 January 2018 | Verified purchase

Excellent service and very pleased with our purchase!

By Brendan F on 13 November 2017 | Verified purchase

My original contact with this dealer was through Autotrader, and they got back in touch with me very quickly. All our subsequent contact was by e-mail, which was perfect - quick response times and all my questions answered fully. I went to inspect the car & there was a warm welcome for me & my family, and the car was exactly as described. We did the deal, and I drove off very happy. I would have no hesitation in using this dealer again.

By Lindy J on 06 August 2017 | Verified purchase

Friendly and informative without that 'pushy' approach towards customers. Good range of cars and prices. Quick easy finance set up, no endless reems of paperwork. I can highly recommended Mini Direct to anyone looking to purchase a good quality second-hand Mini.

By J D on 19 July 2017 | Verified purchase

Bought a Mini for my Daughter in May and i can not fault Mini Direct service.They seemed like no other car dealership i have delt with before not pushy hide nothing and seemed to good to be true.We have had the car over a month now and no problems and i would fully recommened.Also i would like to say how professinal Ady was.

By D W on 16 July 2017 | Verified purchase

This was our first experience in buying a mini from this dealership. We found the salesman to be very helpful and professional in his approach without giving us the "hard sell" as we have encountered on previous occasions. This is a small dealership and we felt no sales pressure when viewing the cars on the forecourt . The salesman was courteous and helpful and we were offered a test drive . We were very happy with the car and decided to buy. The deal was closed quickly and efficiently with follow up support if needed. The whole experience was very positive and I have a lovely new car as a result!! We would certainly recommend this dealership to others and would use them again in the future.

By Grant P on 14 June 2017 | Verified purchase

A pleasure to deal with, no sales pressure had a good selection of quality cars in stock with a decent saving over the larger man dealers!

By K M on 12 May 2017 | Verified purchase

Absolutely fantastic service cannot fault it they were spot on to our needs

By Nicola H on 06 May 2017 | Verified purchase

Rupert was extremely helpful without the 'hard sell' that might be expected. He was friendly, not pushy and definitely knew his stuff when it came to anything BMW or Mini related. The whole experience was very positive. The finance offered (but not pushed) was a good sensible deal and I was a very happy customer picking up my new Mini today.

By S A on 04 February 2017 | Verified purchase

Fantastic customer service which resulted in me coming home with my perfect car!