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Customer reviews of BMW & Mini Direct

At BMW & Mini Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible, with things like easy reservations, sign at home finance, out of hours appointments and hand overs, and home delivery all available.

But don't just take our word for it, see what some of our customers have to say about us...

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BMW & Mini Direct

BMW & Mini Direct

Based on 115 customer reviews

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  • 5

    Very helpful

    By Karnail S on 14 December 2019 | Verified purchase

    They were very good easy to speak to stright talking

    Reply from BMW & Mini Direct on 13/02/20

    Thanks for the lovely review Karnail, It was a pleasure to look after you and your family, and we wish you many happy miles in the Mini

  • 5

    Happy customer!

    By Rebecca G on 07 December 2019 | Verified purchase

    We lived hours away from the garage so they gave us an honest description of the car so we knew what we was going for. On arrival they allowed us to have a good test drive of the car. We was left in peace to make our decision on whether to buy the car. Stevie was very knowledgeable about the vehicle and answered all our questions.

    Reply from BMW & Mini Direct on 13/02/20

    Thanks for your lovely review Rebecca, and thank you for buying your car from us. Hope you are enjoying it .

  • 5

    A pleasure to deal with.

    By Jess H on 05 October 2018 | Verified purchase

    Perfect transaction, complete no pressure approach which is so refreshing in the car world! Quick, easy, professional and very fair. Would highly recommend.

  • 5

    Brilliant service

    By SHOAIB M on 23 August 2018 | Verified purchase

    After a few wasted journeys to various car dealerships, I visited BMW MIni Direct with my father and right away Rupert made us feel at ease. Was very fair & knowedgable about his cars and provided us with an excellent and friendly service. Would throughly recommend him to anyone!

  • 5

    The Summer for a Mini Cabriole

    By Nicky S on 08 August 2018 | Verified purchase

    I used Auto Trader to search for a Mini Cabriole that I had set my heart on it the scorching summer we have had but after 10years ownership of my old vehicle it was time. I saw 2 vehicles advertised with MINIDIRECT Worcestershire . On arriving at their garage the one car had already been sold half an hour earlier , that in its self was a testoment to the quality and value of the car and after a test drive with very friendly and helpful staff , also given extras , I purchased a Mini Cabriole. Everything was delt with by Minidirect and everything on time , the whole experience a pleasure as is my car to drive.

  • 5

    Honest and friendly dealers

    By Viki T on 03 April 2018 | Verified purchase

    Excellent personal and friendly service at Mini Direct. Couldn’t be happier with our little Cooper Convertible, and the service that we received.

  • 5

    Love my Mini

    By Susan S on 06 March 2018 | Verified purchase

    Easy enjoyable No pressure from sales staff. Good range of minis All minis in excellent condition lots of choice. It’s our second visit we brought our daughters car from there 2 years ago.

  • 5

    Great experience all round

    By Kerry K on 28 February 2018 | Verified purchase

    Very positive experience- Salesman was great - puts you at ease straight away. Very easy part exchange and transfer was smooth and well organised. Love my new car! Would thoroughly recommend.

  • 5

    Excellent dealership

    By G L on 10 February 2018 | Verified purchase

    Honest description of the Mini, outstanding condition, friendly sales guys who were super knowledgeable and were very happy to accommodate my tweaks to the car. Overall I’d 100% recommend them.

  • 5

    Purchased beautiful BMW 125d in Estoril blue

    By Neil L on 14 January 2018 | Verified purchase

    Dealt with both owners who were both professional approachable and forthcoming with answers during all stages of the purchase. Would totally recommend them. Only concern was car came with only one key, bit disappointing.