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Customer reviews of BMW & Mini Direct

At BMW & Mini Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible, with things like easy reservations, sign at home finance, out of hours appointments and hand overs, and home delivery all available.

But don't just take our word for it, see what some of our customers have to say about us...

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BMW & Mini Direct

BMW & Mini Direct

Based on 115 customer reviews

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  • 5

    Expert and trustworthy.

    By Susanna P on 26 May 2016 | Verified purchase

    Really expert in their area. Asked me how I drive, how I want to drive, what I needed from my car and then suggested engines and models. Sold me a lovely car which was cheaper than I had said my maximum price was. Great test drives, escorted and then solo. I would thoroughly recommend them.

  • 5

    Mini Direct recommended.

    By Lynne S on 20 May 2016 | Verified purchase

    I can only say positive things about my experiencing with buying a used car from Mini Direct. They were extremely helpful in all aspects of the sale. I was travelling some distance to see the car so they held it for a week for me until I could get there to see it. They were extremely flexible in accommodating whether or not I was part-exing my car as part of the sale. I would certainly recommend Mini Direct if you are looking for a used Mini. I hope my car proves to be as good as the Mini Direct sales service.

  • 5

    Best Mini dealership in the Midlands

    By W D on 15 May 2016 | Verified purchase

    Ady the sales man is a wonderful guy, went above and beyond to help me with my finance, even got my personalised plates made for me. Have already recommended him to a friend that's looking at getting a mini. I personally wouldn't go anywhere else. ?

  • 5

    Really nice chaps to deal with.

    By S C on 08 February 2016 | Verified purchase

    mini was as described (quality)- perfect for me. Ady was great and easy to do business with. thank you.def recommend.

  • 5

    Mini Cooper

    By Mark A on 01 February 2016 | Verified purchase

    I wanted to surprise my wife with a Mini for her Birthday and the team at Mini Direct took my request and sourced a car within 48 hours! My Dealings with Mini Direct were easy and smooth I would recommend them to anyone looking to purchase a Mini as I could not fault their service in any way. A real pleasure to deal with

  • 5

    Mini direct review

    By L B on 12 January 2016 | Verified purchase

    Very accommodating when I asked for the car to be ready early so I wad not without a vehicle. Excellent service.

  • 5

    Great car and great customer service.

    By R P on 12 January 2016 | Verified purchase

    We bought out car in December and we are very pleased with it. The staff we very friendly and offered great customer service. Would recommend to family and friends and when we come to replace the car would use them again.

  • 5

    Fab !!

    By Kayleigh P on 19 November 2015 | Verified purchase

    Most easiest and pleasant transaction I've ever made. Would definitely recommend them to anybody who is looking for a Mini. Great customer service and Ady was friendly and made the whole process effortless

  • 5

    Mini Direct tick all of the boxes

    By Nigel U on 28 September 2015 | Verified purchase

    We bought from Mini Direct and Rupert and Aidie were both excellent in their overall dealings with us. Friendly and not pushy, clear and precise in their presentation and knowledge and certainly mini fans with a love of their product. We were looking for a mini for a specific reason and they were keen to satisfy our requirements and to ensure we got the right car for our specific needs. I have dealt with a lot of dealers over the years and Mini Direct tick all of the boxes.

  • 5

    Excellent dealer

    By Bob L on 10 September 2015 | Verified purchase

    We have just purchased a Mini Cooper from Mini direct and we have to say the whole experience was a pleasure, we dealt with Rupert the owner and have to say his knowledge and expertise of everything mini was a joy, it was very refreshing to deal with a car salesman who wasn't pushey and didn't put you under pressure to buy. I would highley recommend mini direct to anyone in the market buying a mini